Terms & Conditions Euro 2016 — A Complete Guide for All Malaysian Players

These Terms & Conditions govern all aspects of your use of the Euro 2016 platform, including but not limited to account registration, deposits and withdrawals, participation in games and betting, claiming bonuses and promotions, and communications with our support team.

Euro 2016 reserves the right to amend, update or replace any part of these terms at any time with reasonable notice to members via email or in-platform notification. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

To register and use the Euro 2016 platform, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration and throughout the duration of membership.
• Be a resident of or physically located in Malaysia when using Euro 2016 services.
• Not subject to any court order, local law, or restriction that prohibits participation in online betting or casino activities.
• Act on your own behalf and not on behalf of any third party.
• Not currently under a self-exclusion period from the Euro 2016 platform or any responsible gaming programme you have voluntarily enrolled in.

Euro 2016 reserves the right to request identity verification documents (such as a copy of your national ID) at any time to confirm a member's eligibility. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account termination.

Each individual is only permitted to hold one (1) Euro 2016 account only. One account per individual is enforced based on full name, identification card number, phone number, email address, IP address, and registered payment method.

During registration, you are required to provide information that is truthful, accurate, and current. The details you will need to supply include:

• Full name as stated on your Malaysian identity card
• An active, reachable Malaysian phone number
• A valid, active email address
• Accurate date of birth
• A strong password (minimum 8 characters, combining letters and numbers)

Registering multiple accounts will result in the closure of all associated accounts and the forfeiture of any existing balances, including pending withdrawals. Euro 2016 uses an automated detection system to identify duplicate accounts and suspicious activity.

Euro 2016 accepts deposits via the following Malaysian payment methods:

Deposit and withdrawal conditions in effect at Euro 2016:

• Minimum deposit: RM10 per transaction
• Maximum single deposit: RM50,000 (subject to the limits of your chosen payment method)
• Minimum withdrawal: RM50 per transaction
• Deposit processing time: under 2 minutes in most cases
• Withdrawal processing time: under 10 minutes for eWallets; 1–3 business days for bank transfers in exceptional cases
• Euro 2016 does not charge any fees for standard deposits or withdrawals

All withdrawals must be made to the same payment method used for the deposit (anti-money laundering principle). Euro 2016 reserves the right to request additional identity verification before processing withdrawals exceeding RM10,000 within any 7 consecutive days.

All bonuses and promotions offered by Euro 2016 are subject to the specific terms stated on each promotion. The general conditions applicable to all Euro 2016 bonuses are as follows:

• Each Euro 2016 account is only eligible for Welcome Bonus once only, at the time of the first deposit.
• Bonuses cannot be combined unless explicitly stated in the relevant promotion's terms.
• All rollover requirements must be fully met before any winnings derived from a bonus can be withdrawn.
• Bonuses that have not met the rollover requirements cannot be withdrawn — only any balance exceeding the original bonus amount may be withdrawn separately in certain cases.
• Euro 2016 reserves the right to void bonuses and associated winnings if fraud, duplicate accounts or promotional abuse is established.
• All promotions are subject to the expiry dates and times stated. Expired bonuses cannot be reinstated.

The standard rollover multipliers for Euro 2016's main promotions are as follows:

All games at Euro 2016 — including Sports Betting (Malaysia Super League football, EPL, badminton, cricket), Live Casino (roulette, baccarat), lottery (4D, Keno, Lucky Draw), and other games — are subject to specific rules available within each respective game section.

General terms applicable to all games at Euro 2016:

• The results of all sports bets are final once the relevant match or event has officially concluded in accordance with the governing sports body.
• Confirmed and accepted bets cannot be cancelled or amended by the member, except under circumstances specifically stated in the relevant game rules.
• Euro 2016 reserves the right to void or refund bets affected by event delays or cancellations, confirmed technical disruptions, or significant pricing errors.
• For Live Casino games, the dealer's decision is final. All disputes must be filed within 24 hours of the conclusion of the relevant game.
• In the event of a technical failure or connection disruption during a live casino game, Euro 2016 will restore the game to the last verified state based on server records.

Euro 2016 maintains a zero-tolerance policy toward unethical conduct. The following are strictly prohibited and may result in immediate account termination:

• Use of automation software, bots, scripts or any third-party tools to place bets or play automatically.
• Hacking, cyberattacks, system manipulation, or any attempt to gain unauthorised access to the Euro 2016 system.
• Collusion between players to manipulate the bonus system or exploit promotions in an unauthorised manner (bonus abuse).
• Money laundering or using the platform for any illicit financial purpose.
• Providing false information during registration or identity verification.
• Systematic odds arbitrage that is not intended for genuine entertainment purposes.
• Using another person's payment method without their valid authorisation.

Should Euro 2016 suspect any of the activities described above, we reserve the right to temporarily suspend the account, withhold withdrawals during the investigation, and report suspicious activity to the relevant authorities.

You are fully responsible for maintaining the confidentiality of your Euro 2016 account login details. Euro 2016 will not be liable for any losses arising from unauthorised access resulting from your negligence or failure to safeguard your account information.

• Do not share your Euro 2016 account password with anyone.
• Use a secure internet connection and avoid public Wi-Fi when logging in to your Euro 2016 account.
• Enable two-factor authentication (2FA) via your account settings for added security.
• Report any suspicious activity or unauthorised access to the Euro 2016 support team immediately.
• Log out of your Euro 2016 account after each session, especially when using a shared device.

Euro 2016 uses 256-bit SSL encryption and an automated fraud detection system to protect all transactions and account data. That said, security starts with your own actions as a member.

Euro 2016 reserves the right to suspend, restrict or terminate a member's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Evidence or suspicion of fraud, money laundering, or any illegal activity.
• Registering multiple accounts or sharing an account.
• Self-exclusion requests submitted by the member through the responsible gaming tools.
• Account inactive for more than 12 consecutive months.
• Failure to submit identity verification documents within the specified timeframe.

In cases of termination due to fraud or breach of terms, Euro 2016 reserves the right to forfeit any remaining balances, bonuses, and pending withdrawals. For terminations made at the member's request or for operational reasons without any element of fraud, any real money balance (excluding bonuses) will be returned upon completion of the verification process.

Members who wish to voluntarily close their Euro 2016 account may contact the support team via live chat or email at support@euro2016.best. Requests will be processed within 3 business days.

Euro 2016 cares about the wellbeing of all our members. We offer a range of responsible gaming tools that you can activate at any time through your account settings:

• Daily/Weekly/Monthly Deposit Limits: Set a maximum amount you can deposit within a specified period.
• Loss Limit: Set a maximum net loss limit on a daily, weekly or monthly basis.
• Cool-Off Period: Temporarily suspend account activity for 24 hours, 7 days, or 30 days without closing the account.
• Self-Exclusion: Permanently closing an account or closing it for a minimum period of 6 months. During the exclusion period, registration of new accounts is also not permitted.

If you feel that your gaming habits are beginning to affect your daily life, finances or personal relationships, we encourage you to use the tools above or contact the Euro 2016 support team for assistance. Further information is available on the Responsible Gaming ours.

Euro 2016 shall not be liable for any loss or damage arising from:

• Internet service disruptions or connectivity issues on your end during an active game session.
• Damage to your device, operating system, or software that affects your use of the Euro 2016 platform.
• Betting and game outcomes conducted fairly and transparently in accordance with the established rules.
• Delays or failures by third parties (payment providers such as banks or eWallets) in processing transactions.
• Indirect losses, loss of profits, or punitive damages under any circumstances.

Euro 2016's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Euro 2016 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect. Minor amendments that do not materially affect members' rights may take effect immediately.

This document is governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms & Conditions shall first be resolved through negotiation. If negotiation fails, the dispute will be referred to a mutually agreed arbitration process.

For enquiries regarding Euro 2016's Terms & Conditions, please contact our support team via live chat available 24/7 or by email at support@euro2016.best. We aim to respond to all terms-related enquiries within 24 hours.